FREQUENTLY ASKED QUESTIONS
Clear, honest answers to common questions about treatments, consultations, and how Ethos works.
BOOKING & CONSULTATIONS
Do I need a consultation before treatment?
Yes. We require a consultation before any advanced skin or laser treatment to ensure the treatment is suitable, safe, and tailored to you.
Are consultations complimentary?
Yes. Consultations are complimentary and there is no obligation to proceed with treatment.
How do I book an appointment?
Appointments can be booked online via our booking system. If you’re unsure where to start, we recommend booking a consultation.
What is your cancellation policy?
We kindly ask for 48 hours’ notice if you need to cancel or reschedule your appointment. Full details are provided at the time of booking. View our cancellation policy
Do you offer membership options?
Yes. We offer flexible, optional membership plans for clients who prefer ongoing skin maintenance and regular treatments. They’re designed to support long-term care – not to commit you to anything unnecessary. We can outline the options during your consultation.
TREATMENTS & SAFETY
Are your treatments safe?
Yes. All treatments are carried out by fully qualified therapists using approved equipment and established protocols to ensure client safety.
Am I suitable for laser or skin treatments?
Suitability varies from person to person. Your consultation allows us to assess your skin, medical history, and goals before recommending treatment.
Does laser treatment hurt?
Most clients describe laser treatments as uncomfortable rather than painful. Sensation varies depending on the treatment area and individual sensitivity.
Is there any downtime after treatment?
Downtime depends on the treatment performed. This will be explained clearly during your consultation so you know what to expect.
RESULTS & AFTERCARE
How many sessions will I need?
The number of sessions varies depending on the treatment and your individual response. We will discuss realistic expectations during your consultation.
When will I start to see results?
Some treatments deliver visible results quickly, while others work gradually over a course of sessions. Your therapist will guide you on expected outcomes.
How much do treatments cost?
Treatment prices vary depending on the service and treatment plan. Full pricing is discussed during your consultation before any treatment begins.
What aftercare is required?
We provide clear aftercare guidance following all treatments and are always happy to offer additional advice or reassurance if needed.
If you’re unsure where to start, a consultation allows us to assess your skin properly and recommend the most suitable treatment for you.
STILL HAVE QUESTIONS?